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Daring Destinations, Part 2

Andy Stanley and I had a great conversation on his Leadership podcast. I hope you enjoyed Part 1 where we discussed setting daring destinations for ourselves and our organizations. Today, in Part 2 of our conversation, we’re going to take a deeper dive into the power of bold decisions to

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You’re in Charge Now.

When I was about 11 years old, the oldest of four children, I wrote a letter to my parents telling them all the things that I would do when I became a parent. I would make the younger children behave. I would not let them have privileges until they did

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Have You Found Tough Love to Build Performance?

Guest Post by Mark Deterding. Servant leadership is many things, but one thing it is not is “soft”. Servant leaders have high expectations, both for themselves, as well as for their team. There’s only one way I know to make things better in your organization. Create and share clear, reasonable,

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Daring Destinations, Part 1

It’s up to leaders to set the daring destinations for their teams and organizations. Daring destinations create the dynamic tension between daring and serving that leads to outstanding results and we all want results, right? I was honored to be a recent guest on Andy Stanley’s Leadership Podcast.  Andy is

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Focused or Flailing?

Apparently our human minds can only remember three or four things at once. Psychologists at the University of Missouri published a paper in 2008 entitled “An assessment of fixed-capacity models of visual working memory.”* Up until this study, most researchers thought we could remember seven things at once – like the

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What is the Daring Destination?

Week 2 video from the Leadership Discussion Guide – What is the Daring Destination? Why are we reluctant to pursue a daring destination for the benefit of those we lead? Is it fear of failure? Absence of ideas? Lack of courage? I’m not sure. But this I do know: A

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Dare To Serve Kick-Off

Seems like the whole month of January is one big football game.  I’m not complaining.  It’s a great sport. This time of year, the stakes are high, as we approach the game of all games, the Super Bowl. The playoff teams are giving the games their best, with hopes of

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Imagine The Impact Of Your Work.

As we end 2015, I want to thank you for following and commenting on my blog posts each week. I am grateful for the dialog we are having about leaders who dare to serve. This year, my favorite blog post came from a pizza lunch shared with a landscaping team

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For Future Generations

This week we contemplate the last of forty reflection questions from the book I authored, Dare to Serve. I hope this journey has led you to new thinking about how you lead. I hope you are encouraged to act on these new ideas so that your followers will be well-served.

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Think Of Yourself Less

The following is an excerpt from Dare to Serve: “Humility is not thinking less of yourself; it is thinking of yourself less.” Rick Warren, The Purpose Driven Life I was once being interviewed for a leadership job in a restaurant company. The interviewer, a senior executive at the company, asked

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Ladder Up

The following is an excerpt from Dare To Serve: In developing dare to serve leaders, I have witnessed another stumbling block – the absence of personal responsibility. If one believes they have been a victim in this life or if they have a propensity to blame others for their problems,

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Golden Rule

The following is an excerpt from Dare To Serve: The stories of prisoners of war are both heart-breaking and inspiring. Our hearts break for the horrible things done to prisoners to defeat their dignity. And then we hear the story of the prisoner who was not defeated. Through intense focus,

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A Purpose To Serve

Will having a personal purpose change your life? I believe so. But the bigger and more important question is – will your personal purpose change other people’s lives for the better? One of our Popeyes franchisees has a purpose “to make at least 10 restaurant leaders millionaires.” I realize this

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Time For A Purpose?.

A few years ago, I went to see the movie Hugo – the story of a young boy, who loses both parents at a young age, and ends up living with a drunken uncle in the clock tower of the Paris train station. The child, Hugo, is fascinated with the

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Talent Match-up

When I was about nine years old, I begged my parents to let me take a gymnastics class. About halfway through the class, my parents came to observe my prowess as a gymnast. I gave it my best – but struggled through the somersault and couldn’t do a cartwheel. On

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Strong & Secure Leaders.

A couple of weeks ago my daughter was teaching me how to make a chocolate soufflé. She is amazing in the kitchen – and I am barely functional. As part of my soufflé training, she was explaining to me why you put cream of tartar in the mix instead of

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Looking Back, Leading Forward

Recently I was asked this question: when did you first know that you were a leader? My answer is too easy. I was the oldest of four children. Babysitting at the tender age of nine is my first memory of leadership responsibility. According to my siblings, I was a bit

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Wisdom Of The Next Generation

Tuesday afternoon, I spent a couple of hours with fourteen emerging leaders at Popeyes. This is a group of young leaders who have organized themselves to connect with each other and grow their leadership capabilities. They are primarily Millennials who have been with Popeyes in office or field positions for

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Beyond Your Wildest Dreams

Wallenda does daring tight rope acts – over canyons and cities – while we stand and watch with awe. He is so bold and daring, we watch with terrified anticipation. There is a chance he will fall and die, and there is a chance he will safely make the crossing.

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Go Big Or Go Home

When you search the web for an image representing a big idea, you get a lot of pictures of light bulbs. Why is that? Was the light bulb the last big idea? Is it the only symbol of transformative technology? What is it about the light bulb that makes it

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Relationship Or Excellence?

In servant leadership, which is more important – a good relationship or the pursuit of excellence? A challenging question. This matter is tested daily in the workplace. Office teams work collaboratively to accomplish goals and relationships are essential to the process. Yet, the business must perform better than the competitors

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Tell Me The Why

When our toddler children asked us the why question all day long we thought it was charming. It meant they were curious, smart, and exploring the world to learn new things. Then we went to the workplace as adults and things changed. Those people asking why questions all day long

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Leaders Beware

Friday morning I was mentoring four young female leaders. They had asked me to spend an hour with them sharing my experiences and responding to some of the questions that were facing them as leaders. I view this as an honor and a responsibility to mentor the next generation of

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Lead Like It Matters, Today

Have you given any thought to whether your leadership will matter today? Saturday, I sat on the 50 yard line and watched my nephew play football for his college team. In addition, to enjoying a good game and feeling very proud of my nephew, I found watching the coaching staff

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Leaders Own Their Destiny

The best leaders own their destiny. They make a conscious personal choice to rise above any circumstances they face. They own whatever it takes to achieve the desired outcome. They wait for no one. They blame no one. They are not victims, ever. No industry teaches this lesson better than restaurant franchising. In franchising, the

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Assumptions Of The Leader

I challenge you this week to examine the assumptions you make about the people that you lead. I believe that if you assume great things about the people you lead, you will get great things. If you assume the worst, expect to get it. At Popeyes, we run quick service restaurants

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Leader As Student

Last week, I shared with you the traits of the leader as teacher. This week we’ll examine the leader as a student. When our daughters left to go to college, my husband would write them a letter to guide their journey as a student. As I look back at these

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Leaders Are Teachers

Today I share with you a blog post from Kevin Eikenberry titled Seven Lessons Leaders Can Learn from Great Teachers. I’ve always believed that the best leaders are great teachers. Leaders who explain, demonstrate, gently correct and inspire performance in those entrusted to their care. The teaching leader is no

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Labor Day Leadership Lessons

Tens of thousands of marchers converged on Washington, D.C. five days ago to commemorate the 50th anniversary of the Reverend Dr. Martin Luther King Jr.’s “I Have A Dream” Day in the United States, I reflect on these words. “All labor that uplifts humanity has dignity and importance and should

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Leaders – Stop, Look & Celebrate

Last week our leadership team toured six new restaurants in Indianapolis. The highlight of the trip was the opportunity to recognize the outstanding contributions of our restaurant team members. We thanked Sherrie for packing orders fast and always smiling for her guests. We admired Jesse for his sense of urgency

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