Culture is Concrete, Not Marshmallow

There is a book titled Culture Eats Strategy for Lunch, by Curt W. Coffman and Kathie Sorensen, Ph.D. The title makes corporate culture sound important, strong, high-impact. Yet in far too many places, building corporate culture is considered a “soft skill.” Squishy, hard to pin down, outright marshmallow material. So which is it? Is  »  

Why Work Has a Terrible Reputation

Saturday afternoon, I went out for tacos with my daughter and her family. The restaurant was a fun local place—and the dining area was decorated with a whole host of bumper stickers. On the wall next to our table, the bumper stickers had a theme. Life is good. Work is terrible. Work, it seems, has a terrible reputation. If work has a  »  

Cheryl Shares Three New Lessons

I am excited to be back in the blogosphere talking to you about leadership. The second edition of Dare to Serve hits the market in just a couple of weeks, and I can’t wait for you to see the new chapters. You can jump on Amazon today and pre-order your copy by clicking here. Many of you have asked me what I’ve been up to since the  »  

Humility Isn’t Easy

Excerpt from Dare to Serve: How to Drive Superior Results by Serving Others I was once being interviewed for a leadership job in a restaurant company.  The interviewer, a senior executive at the company, asked me about my approach to leadership.  I said that I developed teams of highly competent people with their egos in check because  »  

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