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My Favorite Quotes for the Dare to Serve Leader

I get asked often to share my favorite leadership quotes – so I thought I would close out 2016 with some inspiring words for the Dare to Serve leaders working to be a better version of themselves! Here we go: “Consider others more significant than yourselves.” – Ancient Literature This quote sits at the top […]

The Downstream Effects of our Work

I heard this story some years ago that has stuck in my mind.  It was about a village that depended on a mountain stream for their water.  For years, at the top of that stream, there was an old man who made it his work to keep the stream clear of debris, twigs and logs […]

The Problem with Hurry

Full disclosure: I suffer from what psychologists’ call “hurry sickness.” I didn’t know it had a name until recently, but nonetheless, I’ve always known that I suffer from it. I jam-pack my days. I overschedule. I say “yes” way too often. The benefits of my disease include getting a lot done, being admired by others […]

Collaboration Lessons From A Jazz Band

In seventh grade, I played piano in my junior high Jazz Band.  It was six or seven budding musicians – a sax, a couple horns, a clarinet, a bass, a piano and a drum set – and the band leader was our teacher. Our sound probably fell short of New Orleans quality jazz, but looking […]

Deliberate Dignity

Last week I was getting ready to board a flight at Newark airport.  The arriving plane was late and the gate crew was rushing around to quickly get that plane ready to go.  The gate agent called the first group of passengers to board, but as they got down the ramp to the door of […]

With Deep Respect for Execution

If you know me well, you know how much I love big ideas – those inspired daring destinations. I love innovation in every aspect of the business – new products, new advertising, new technology, new designs, new distribution systems. The bolder, the more innovative, the better. You also know my convictions about serving people and […]

Strong & Secure Leaders

A couple of weeks ago my daughter was teaching me how to make a chocolate soufflé. She is amazing in the kitchen – and I am barely functional. As part of my soufflé training, she was explaining to me why you put cream of tartar in the mix instead of baking soda. Apparently cream of […]

Culture is Concrete, Not Marshmallow

There is a book titled Culture Eats Strategy for Lunch, by Curt W. Coffman and Kathie Sorensen, Ph.D. The title makes corporate culture sound important, strong, high-impact. Yet in far too many places, building corporate culture is considered a “soft skill.” Squishy, hard to pin down, outright marshmallow material. So which is it? Is culture […]

Leaders — stewards or owners?

Throughout my career, I’ve been involved in lots of discussions about compensation for business leaders. Perhaps the most common thesis for motivating executives is “make them feel like owners.” That typically leads to a discussion of bonuses and stock awards — that are paid when goals are met. No doubt, owning shares in the company […]

The Inconvenience of Leadership

The Inconvenience of Leadership Was it convenient for Winston Churchill to lead England through World War II? Was it convenient for Florence Nightingale to lead the nurses in the Crimean war? Was it convenient for Martin Luther King, Jr. to lead the fight for civil rights? Was it convenient for Mother Teresa to care for […]

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