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Be a person of character is an important trait. There is an initiative being taught in school systems called Character Counts. The curriculum teaches six essential values to being a person with character: responsibility, respect, trustworthiness, fairness, caring, and citizenship. Those are all traits I would like my children to
For the next several weeks I will be blogging about the essential traits of servant leaders. The framework for the conversation comes from a book called Seven Pillars of Servant Leadership by James W. Sipe and Don M. Frick. For those of you who think the term servant leader is
Here is a question I love to answer. Does servant leadership deliver superior financial performance results? The answer – unequivocally yes. The reason I love this question is that I meet skeptic after skeptic that cannot follow this logic. It is not plausible that you could serve the people you lead and
Visiting restaurants is where I learn the most important leadership lessons. Better than conferences, books, speeches, and blogs. Restaurant leaders don’t complicate leadership. They do leadership. Meet Min Cho, leader of the Popeyes restaurant on Osan Air Force Base in Korea. Min Cho is no ordinary leader. Last year she
Feedback is truly a gift. Last night my daughter said to me, “just what is the point of your blog exactly, Mom?” In case you have the same question, I offer this answer. I want to challenge you to re-think your approach to leadership. Or perhaps, come to a point
I’m intrigued by companies with strong core purpose and principles. Once such company is the advertising agency, GSD&M in Austin, Texas. This agency was founded in 1971 by four graduates of University of Texas at Austin: Steve Gurasich, Roy Spence, Judy Trabulsi, and Tim McClure. While the founders recently retired, this agency remains
I get asked often to share my favorite leadership quotes – so I thought I would close out 2016 with some inspiring words for the Dare to Serve leaders working to be a better version of themselves! Here we go: “Consider others more significant than yourselves.” – Ancient Literature This
It is a rare occasion that a highly visible Fortune 500 CEO puts their personal values out for all to see. One such individual is Bob McDonald, CEO of Procter & Gamble. If you go to the P&G website, and search for his biography, you will also find a section
Several of you have asked me what traits I look for that I believe are essential to servant leadership. One good book on servant leadership, Seven Pillars of Servant Leadership, by James Sipe, says there are seven core attributes of a servant leader and 21 behaviors to look for. This
One day I was in a Popeyes restaurant observing a busy lunch hour in a high volume restaurant. Despite the flood of urgent, hungry guests, the crew in this restaurant was getting the food out, on time and with a smile. It was like watching an orchestra perform a great
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