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Teamwork

Do You Care?

There have been a lot of challenging circumstances lately. World pandemic. Economic crisis. Culture crisis of racial injustice. People are struggling. Overwhelmed by the layers of anxiety. My mother could get COVID-19. My husband lost his job. My neighborhood is protesting. My friend is hurting. My country is divided. And then there is  »  

The Downstream Effects of our Work

I heard this story some years ago that has stuck in my mind.  It was about a village that depended on a mountain stream for their water.  For years, at the top of that stream, there was an old man who made it his work to keep the stream clear of debris, twigs and logs that could cause it to become polluted or stagnant.  No one really  »  

Culture is Concrete, Not Marshmallow

There is a book titled Culture Eats Strategy for Lunch, by Curt W. Coffman and Kathie Sorensen, Ph.D. The title makes corporate culture sound important, strong, high-impact. Yet in far too many places, building corporate culture is considered a “soft skill.” Squishy, hard to pin down, outright marshmallow material. So which is it? Is  »  

Deliberate Dignity

Last week I was getting ready to board a flight at Newark airport.  The arriving plane was late and the gate crew was rushing around to quickly get that plane ready to go.  The gate agent called the first group of passengers to board, but as they got down the ramp to the door of the plane, it became evident that the cleaning crews were  »  

Bring out the Best in Your Team

Excerpt from Dare to Serve: How to Drive Superior Results by Serving Others Getting the best performance from teams is the subject of countless leadership books. It can be a complex subject, but I suggest you start first with creating a space for success. Dare-to-Serve Leaders create work environments that bring out the best in their  »  

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