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Teamwork

Culture is Concrete, Not Marshmallow

There is a book titled Culture Eats Strategy for Lunch, by Curt W. Coffman and Kathie Sorensen, Ph.D. The title makes corporate culture sound important, strong, high-impact. Yet in far too many places, building corporate culture is considered a “soft skill.” Squishy, hard to pin down, outright marshmallow material. So which is it? Is  »  

Deliberate Dignity

Last week I was getting ready to board a flight at Newark airport.  The arriving plane was late and the gate crew was rushing around to quickly get that plane ready to go.  The gate agent called the first group of passengers to board, but as they got down the ramp to the door of the plane, it became evident that the cleaning crews were  »  

Bring out the Best in Your Team

Excerpt from Dare to Serve: How to Drive Superior Results by Serving Others Getting the best performance from teams is the subject of countless leadership books. It can be a complex subject, but I suggest you start first with creating a space for success. Dare-to-Serve Leaders create work environments that bring out the best in their  »  

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