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Servant Leadership

Daring Decisions in Crisis

“Courage is rightly esteemed the first of human qualities, because, as has been said, it is the quality which guarantees all others.” – Winston Churchill Nothing like a global pandemic to reveal the courage and character of our leaders. If you aspire to be the top leader of a business or any institution in the world, get out your  »  

The Downstream Effects of our Work

I heard this story some years ago that has stuck in my mind.  It was about a village that depended on a mountain stream for their water.  For years, at the top of that stream, there was an old man who made it his work to keep the stream clear of debris, twigs and logs that could cause it to become polluted or stagnant.  No one really  »  

Culture is Concrete, Not Marshmallow

There is a book titled Culture Eats Strategy for Lunch, by Curt W. Coffman and Kathie Sorensen, Ph.D. The title makes corporate culture sound important, strong, high-impact. Yet in far too many places, building corporate culture is considered a “soft skill.” Squishy, hard to pin down, outright marshmallow material. So which is it? Is  »  

Why Work Has a Terrible Reputation

Saturday afternoon, I went out for tacos with my daughter and her family. The restaurant was a fun local place—and the dining area was decorated with a whole host of bumper stickers. On the wall next to our table, the bumper stickers had a theme. Life is good. Work is terrible. Work, it seems, has a terrible reputation. If work has a  »  

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