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Why Work Has a Terrible Reputation

Saturday afternoon, I went out for tacos with my daughter and her family. The restaurant was a fun local place—and the dining area was decorated with a whole host of bumper stickers. On the wall next to our table, the bumper stickers had a theme. Life is good. Work is terrible. Work, it seems, has a terrible reputation. If work has a  »  

To Be or Not To Be . . . Transparent

There is one topic in the book I authored, Dare to Serve, that gets a disproportionate number of comments. It is the section where I tell the readers that I was summarily fired from my position as President, Chief Concept Officer of KFC in the fall of 2003. Readers tell me that they appreciate my candor about this matter – as most  »  

Collaboration Lessons From A Jazz Band

In seventh grade, I played piano in my junior high Jazz Band.  It was six or seven budding musicians – a sax, a couple horns, a clarinet, a bass, a piano and a drum set – and the band leader was our teacher. Our sound probably fell short of New Orleans quality jazz, but looking back, we were learning a very important leadership  »  

Q&A

Question: How do I explain servant leadership to my team? Answer: The first step is you demonstrate servant leadership to your team. Last week I attended the Popeyes international franchise conference in the windy city of Chicago, Illinois. This is the highlight of our year, as we gather with restaurant owners from across the U.S. and  »