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Humility Isn’t Easy

Excerpt from Dare to Serve: How to Drive Superior Results by Serving Others I was once being interviewed for a leadership job in a restaurant company.  The interviewer, a senior executive at the company, asked me about my approach to leadership.  I said that I developed teams of highly competent people with their egos in check because  »  

Knowing Your Gifts

Excerpt from Dare to Serve: How to Drive Superior Results by Serving Others About ten years ago, I developed a bit of an obsession.  Of everyone I met, I started asking this question: “Why do you work?” You could see them trying to figure out what answer I was looking for.  Because that is what we do when we are asked a question  »  

Interview with Joel Manby

This week I interviewed Joel Manby, CEO SeaWorld, on the topic of leading in tumultuous times — when leadership is anything but easy and convenient. Joel shares his perspective on serving your team well in difficult times. Don’t miss these important insights for your leadership. Tell me about a brave act that you took as a  »  

The Inconvenience of Leadership

The Inconvenience of Leadership Was it convenient for Winston Churchill to lead England through World War II? Was it convenient for Florence Nightingale to lead the nurses in the Crimean war? Was it convenient for Martin Luther King, Jr. to lead the fight for civil rights? Was it convenient for Mother Teresa to care for the poor in  »  

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