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servant leadership

Deliberate Dignity

Last week I was getting ready to board a flight at Newark airport.  The arriving plane was late and the gate crew was rushing around to quickly get that plane ready to go.  The gate agent called the first group of passengers to board, but as they got down the ramp to the door of the plane, it became evident that the cleaning crews were  »  

The Problem with Hurry

Full disclosure: I suffer from what psychologists’ call “hurry sickness.” I didn’t know it had a name until recently, but nonetheless, I’ve always known that I suffer from it. I jam-pack my days. I overschedule. I say “yes” way too often. The benefits of my disease include getting a lot done, being admired by others who do  »  

Called to Account

Do you know what an idiom is?  It is a collection of words that have a meaning not obvious from the words themselves.  Examples in the U.S. include: “Barking up the wrong tree” — looking for answers in the wrong places. “Crying over spilt milk” – complaining about something that’s already in the past. “Killing two  »  

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