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milestones

Dare To Serve Kick-Off

Seems like the whole month of January is one big football game.  I’m not complaining.  It’s a great sport. This time of year, the stakes are high, as we approach the game of all games, the Super Bowl. The playoff teams are giving the games their best, with hopes of getting to the trophy. Similarly, in this kickoff month of the  »  

Measures Matter

In the second year of my role at Popeyes, trust with our franchise owners remained low, data for decision-making was still limited and consistent positive sales results were not yet evident. My team and I were sitting in a meeting with skeptical franchise leaders, debating the performance results of the June promotion event. We had  »